Privacy Policy: The Zayra Studio

Last Updated: 22 September 2026

At The Zayra Studio, we respect your privacy and are committed to protecting the personal information you share with us when you visit or shop through our website, thezayrastudio.com.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Mobile/telephone number
Email address
Billing and shipping address
Delivery details
Account login information, if you create an account
Order and purchase details
Information you provide when contacting us
Information necessary to process exchanges or customer-service requests

We collect only information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our website.

2. Payment Information

Payments on our website may be processed through Razorpay or other payment service providers made available on the website.

We do not intentionally store your complete debit card, credit card, banking password, UPI PIN, or other sensitive payment credentials on our website.

Payment information is processed by the applicable payment gateway according to its own privacy and security practices.

3. How We Use Your Information

We may use your information to:

Process and deliver your orders
Create and manage your customer account
Process payments
Communicate with you regarding your orders
Provide customer support
Handle exchange requests
Send important order-related notifications
Maintain website security
Prevent fraudulent or unauthorized transactions
Maintain business and transaction records
Improve the functionality and user experience of our website
Comply with applicable legal and regulatory requirements

We do not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required.

4. Customer Accounts

If you create an account on our website, certain information such as your name, email address, phone number, and order history may be associated with your account.

You are responsible for keeping your account login credentials confidential and should notify us if you believe your account has been accessed without authorization.

5. Cookies

Our website may use cookies and similar technologies that are necessary for the proper functioning of the website.

Cookies may help us:

Keep products in your shopping cart
Maintain your login/session
Remember certain website preferences
Enable checkout and other WooCommerce functions
Maintain website security

We do not currently use separate advertising or analytics tracking tools such as Google Analytics, Meta Pixel, or similar marketing trackers.

6. Sharing of Information

We may share relevant information with trusted service providers where necessary to operate our business, including:

Payment gateway/service providers
Shipping and delivery partners
Website hosting and technical service providers
Information technology/security service providers
Professional advisers where reasonably required
Government authorities or law-enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

7. Orders and Delivery

To deliver your order, we may need to provide relevant information such as your name, phone number, shipping address, and order details to our delivery or logistics partners.

Only information reasonably necessary for fulfilling the delivery should be shared.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure. You should also take reasonable precautions when using online services, including keeping your account credentials confidential.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

Fulfil orders and provide customer service
Maintain transaction and business records
Handle exchanges or disputes
Meet applicable legal, accounting, tax, and regulatory requirements
Protect our legal rights and prevent fraud

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about personal data held by us
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Raise a privacy-related concern or complaint

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Once you leave our website, the privacy practices of those third parties are governed by their own privacy policies. We recommend reviewing their privacy policies before providing personal information.

13. Social Media

We may maintain social-media profiles or provide links to our social-media pages.

Interactions with third-party social-media platforms are subject to the privacy policies and terms of those respective platforms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us at:

The Zayra Studio
Email: contact@thezayrastudio.com
WhatsApp: +91 99115 03535
Website: thezayrastudio.com