Last Updated: 22 September 2026
Welcome to The Zayra Studio. By accessing our website or placing an order, you agree to the following Terms & Conditions.
1. Products
We make reasonable efforts to display accurate product images, colours, descriptions and size information. Actual colours may vary slightly depending on your screen.
2. Orders & Payment
All prices are displayed in INR. Orders are subject to product availability and successful payment/order confirmation.
We accept prepaid payments through available payment methods, including Razorpay, and Cash on Delivery (COD) where available.
3. Shipping & Delivery
- COD orders: ₹149 delivery charges on every COD order, regardless of order value.
- Prepaid orders below ₹999: ₹99 delivery charges.
- Prepaid orders of ₹999 or above: Free delivery.
Delivery timelines may vary depending on the delivery location, courier availability and circumstances beyond our control.
4. Exchange & Return
The Zayra Studio follows an exchange-only policy. We do not offer general returns.
Products must be unworn, unused, unwashed and in their original condition with tags and packaging intact.
An exchange fee of ₹99 per order is applicable and is to be borne by the customer.
For complete details, please refer to our Exchange & Return Policy.
5. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and supporting photographs/videos. After verification, an appropriate resolution may be provided.
6. Cancellation & Refunds
Orders may be cancelled only before they are processed or dispatched, where possible.
Refunds are generally not provided for change of mind, size preference or colour preference. Refunds may be issued where applicable for cancelled, unavailable, defective or incorrect orders, subject to verification and applicable law.
7. Customer Information
Customers are responsible for providing accurate name, contact and delivery information while placing an order.
Please refer to our Privacy Policy for information about how your personal data is handled.
8. Intellectual Property
All logos, photographs, designs, text and other content on this website belong to or are licensed to The Zayra Studio and may not be copied, reproduced or used without permission.
9. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
10. Contact Us
The Zayra Studio
contact@thezayrastudio.com
+91 99115 03535
thezayrastudio.com
Pretty Fits for Prettier Moments.